All of our videos are delivered as a .MP4 file at 1920x1080 pixels. We are happy to deliver a different file format if required.

Yes, after you place an order, you will able to select to add subtitles if required. We will provide a version with subtitles burnt into the video (Open captions), as well as a .srt file so that you can upload alongside your video to have the ability to turn subtitles on or off (Closed captions). the added cost for this is £75 per 30 seconds.

You can provide your own voice over, although this will not change the cost of the video, as we only offer an all-inclusive price. Voice overs can be provided in any audio format.

You can provide your own music, although this will not change the cost of the video, as we only offer an all-inclusive price. We also can not be held responsible if your video is taken down from social media channels due to any copyright issues arising from using your own music. All of our tracks are fully licensed for both personal and commercial use

All videos are made to reflect your brand. After ordering, you will receive an email in which we ask to send us over any logos and brand guidelines. This is so your video can use any fonts, colours or imagery that keeps the video on brand.

We can change the length of your video at any time up until the script has been signed off, this is to make sure the video is the perfect length for what you need to say, and can compensate for whether you over/underestimated your requirements during the order process.

At the moment we do not offer any multiple video discount, this is because we know that our videos are at the most affordable price, soo even in bulk, we aren't able to knock the price down anymore! This should allow you to be safe in the knowledge that you are getting value for money, regardless of how many videos you need!

After the project is completed, you have the option of purchasing the complete project files for a one off price of £150. This is so you can easily pass the project over to another person or company in the future if you would like any changes made. All our videos are created in Adobe After Effects.

Of course! If you're not completely happy with your video after the final round of amends, then we offer you a 100% money back guarantee - no questions asked.

After placing your order, you will be sent a short form to fill out, it is on here you can add your voice over preferences. You can choose from either a UK or USA accent and either a male or female voice. We are hoping to add more regional variations in the future, so at this time any requests for specific accents, we will try to accommodate, but cannot guarantee.

After placing your order, you will be sent a short form to fill out, it is on here you can add your music preferences. You can select a genre or mood that you would like the music to be, then we will provide you with 3 examples. You can change the music after you have seen it with the animation if needed.

Although the majority of our videos never require more than. two sets, we appreciate that it does happen. So any other rounds of amends are charged at a flat fee of £75 for each round. 

We always try to match the style of animation to your company, so if you think any of our examples will suit, feel free to let us know.

All our video, from start to finish take 4-6 weeks to complete - this is from the time of the order form being filled in, to the last round of amends being signed off. A lot of this depends on how long it takes to get amends and feedback from your end. We do offer a fast-track service, which cuts the time in half, for an additional flat fee of £250.

You pay nothing today to secure your video, after we have had an initial chat, to work out the length and style of the video, we take a small deposit of £150. After the video is complete and signed off, we will raise an invoice for the remaining amount. The payment terms of the invoice are 30 days from the date of issue.

Absolutely. Our team of animators are all UK based and are available for you to speak to and ask questions about your project. We don't outsource our projects overseas like many other agencies, as this has a drastic effect on production value and customer satisfaction.

The deposit payments can be done online through either Paypal or Stripe, or we can provide an invoice with bank details.

Paypal is the most widely used platform for online payments used by some of the biggest companies in the world like eBay and booking.com.

Stripe is the world leader in handling secure payments and allows you too pay directly with Visa, Mastercard, Amex or even Apple Pay.